Terms and Conditions
JimmiJ Graphic Design LLC. - Terms and conditions
A. Screen printing is NOT an exact science. There are many variables which reflect the final outcome of the garment to be printed. Alignment for each garment may vary from item to item. JimmiJ Graphic Design LLC makes every effort to ensure the final product delivered to the customer is aligned and printed properly based on the screen printing processes.
B. Artwork: Customer provided artwork must be submitted to JimmiJ Graphic Design LLC in the form of camera ready art or on a computer disc in the form of a PDF file. If artwork IS NOT provided we will re-create the customers’requests using current Graphic Design techniques. All artwork and design must be approved by the customer before product is printed. If artwork is not provided either by camera ready art or on a disc, JimmiJ Graphic Design LLC will re-create the customers ideas and concepts graphically. As stated above, any and all artwork or design must be approved by the customer.
C. Ink colors: JimmiJ Graphic Design LLC inventories “basic” ink colors. All ink color selections must be approved by the customer. Ink colors can be mixed to create a specific requested ink, but must be approved by the customer.
D. Set-up charge: A $30 set-up charge will be applied to all First Time orders. Set-up charges include: transparency film, positive film, chemicals, tape and all items necessary to create a screen to be printed. This is a ONE TIME charge unless changes are made to the original design. Any changes require new transparencies, film etc. and the $30 charge is applied again.
E. Pricing: Current price sheets are based on current costs. Printing prices are subject to change based on current cost of product and supplies. Prices reflect sizes from small (SM) to extra large (XL). Sizes 2XL and above are higher. Customer provided garments will be charged printing and set up charges only.
F. Customer provided information: Upon receipt of a customer order, JimmiJ Graphic Design LLC requests the following information from the customer. Company name, contact, pertinent contact phone information, color of garment, color of ink (s), quantity of garments, sizes of garments, type of garment, print one or both sides, artwork, any specific instructions.
F.1 - Customers providing their own garments must provide JimmiJ Graphic Design LLC with at least one (1) extra shirt per size provided. We use practice shirts, but, as mentioned above, screen printing is not an exact science and mistakes do occur during the process.
G. Delivery: Delivery of all screen printing orders is dependent on the current work load, number of garments to be printed, availability of garments requested, detail of the artwork and the extent of the final screen print. i.e.,four color front and back. JimmiJ Graphic Design LLC will provide the customer with an estimated turn around time based on the above factors. Customer will pay for any shipping charges unless otherwise arranged.
H. Large quantity orders: Orders of 100 items or more requires a down payment of 50% of the total order. (which includes printing.)
I. Embroidery: JimmiJ Graphic Design LLC does not embroider, but we contract out to a very reliable, established embroiderer. We order the shirts, provide them to the embroiderer, give them the artwork, pickup the garments and deliver them to the customer. Pricing on embroidery is based on the extent and detail of the requested project. All pricing will be discussed with the customer before work proceeds.
J. Screen printing capabilities: Our current equipment allows us to print up to four (4) colors at one time. This does not limit us to just four. (4) More colors may be added by increasing the number of screens used. Maximum image size printed is 12” X 16”. We can print a wide variety of garments. Please ask us about your idea or project. Changes to original artwork may need to be adjusted to accommodate screen printing capabilities and quality of finished product.
K. Quality: JimmiJ Graphic Design LLC will make every effort to deliver a quality finished product to the customer. Should there be a quality issue or problem we will work with the customer to reach a mutual agreement to solve the issue.
L. Contact Information:
Jim Dorr, Jr. – Graphic Designer - 623.203.4154
JimmiJ Graphic Design LLC – FAX - 623.334.4161